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HomeSaver from HEY

Stop small issues becoming expensive ones.

One simple monthly plan. Your annual service is included, there’s no call-out charge, and parts and labour for repair visits are included up to your plan cap.

Call us to sign up

Call 01625 920 871 in office hours, or email us, and we will set your plan up over the phone.

How it works

  1. 1Choose your planHomeSaver 1 or 2, for mains gas, LPG or oil. Call us and we set it up.
  2. 2We check your boiler's ageGas and LPG up to 15 years, oil up to 10.
  3. 3Set up your monthly card paymentMonth 1 is charged on the day; months 2 to 12 follow on the same date, via Stripe.
  4. 4Your annual service is scheduledIn our April to September window, or add a Day-1 service at the launch price.
  5. 5Fault? Call usWe book a visit, with no call-out charge. Parts and labour are included up to your plan cap.

Two plans, one fixed monthly price

Prices include VAT. Choose your fuel to see your price. HomeSaver 2 (Everyday) is our most popular plan.

HomeSaverHomeSaver 1

Essentials

Boiler and controls
  • Annual boiler service
  • Fault visits for your boiler and its controls
  • No call-out charge
  • Parts and labour included up to £150 per repair visit and £300 per plan year.
  • Out-of-hours service
  • Domestic plumbing and drains

For gas boilers up to 15 years old.

GAS
Incl. VAT
£18a month
Call us to sign up
Compare the plans
What the plan includesHomeSaver 1 · EssentialsHomeSaver 2 · Everyday
Annual boiler service✓✓
No call-out charge✓✓
Boiler and controls✓✓
Central heating: radiators, TRVs, programmer, room thermostat, zone valves, pump, expansion vesselNot included✓
Parts and labour per repair visitup to £150up to £200
Parts and labour per plan yearup to £300up to £400
Oil plans: repair visitsAnnual service plus 2 a year, then £72 incl. VAT per visit from the third
Minimum term and payment12 months, paid monthly by recurring card payment via Stripe. Renews automatically every 12 months.
Annual service timingApril to September, or a Day-1 service at the launch price when you join
Domestic plumbing, hot water cylinders and drainsNot includedNot included
Out-of-hours or weekend serviceNot includedNot included
Mains gas, a month£18£25
LPG, a month£20£28
Oil, a month£49£57

Core operating hours: 8:00am to 5:00pm, Monday to Friday (excluding England and Wales bank holidays). HomeSaver plan visits are carried out during core operating hours; out-of-hours emergency attendance is optional, subject to on-call engineer availability, not included in any plan, and quoted by telephone triage before dispatch.

12-month minimum term, paid monthly by recurring card payment via Stripe. Month 1 is charged on the day you sign up; months 2 to 12 are charged on the same date each month. Your plan renews automatically every 12 months. There is no contribution towards a replacement boiler.

Your included annual service is scheduled in our April to September window. Want a service straight away? Add a Day-1 service at the launch price when you join. The annual service doesn't count as a repair visit.

Parts are valued at Wolseley trade cost including VAT. Anything above the plan cap is charged at Wolseley trade cost with no markup, including VAT.

Gas and LPG boilers over 15 years old, and oil boilers over 10 years old, aren't eligible for a HomeSaver plan.

All prices include VAT. What isn’t included

HomeSaver is a service and maintenance plan provided by Hey Homes Group Ltd. This is not an insurance policy and is not regulated by the Financial Conduct Authority.

Launch offer

A cheaper first service when you join

Joining HomeSaver™ between October and March? Your included annual service is scheduled in our April to September window. Want a service straight away? Join a 12-month plan on the day and pay the launch price for that service by card on the day (SumUp card reader), with your 12 monthly plan payments collected by Stripe.

  • Mains gas boiler service£75 incl. VATNormally £120, save £45
  • LPG boiler service£90 incl. VATNormally £135, save £45
  • Oil (OFTEC) boiler service£195 incl. VATNormally £250, save £55, including a new brass nozzle and filter

Subject to 12-month minimum HomeSaver agreement. If cancelled before 12 monthly payments, the £45 (Gas/LPG) or £55 (Oil) promotional service discount off our standard one-off service price is payable.

Sign up by phone

Give us a call and we’ll set your plan up with you. It only takes a few minutes.

Before you join, you can read the plan documents:

HomeSaver key facts (PDF)HomeSaver terms and conditions (PDF)

HomeSaver questions

Do HomeSaver plans include an out-of-hours service?

No. Core operating hours: 8:00am to 5:00pm, Monday to Friday (excluding England and Wales bank holidays). HomeSaver plan visits are carried out during core operating hours; out-of-hours emergency attendance is optional, subject to on-call engineer availability, not included in any plan, and quoted by telephone triage before dispatch.

Is my boiler eligible for HomeSaver?

Gas and LPG boilers over 15 years old, and oil boilers over 10 years old, aren’t eligible for a HomeSaver plan. We can still service and repair older boilers.

What does the plan include?

Your annual boiler service, no call-out charge, and repair visits with parts and labour included up to £150 per visit and £300 a year on HomeSaver 1 (Essentials: boiler and controls) or £200 per visit and £400 a year on HomeSaver 2 (Everyday: boiler, controls and central heating system). Parts are valued at Wolseley trade cost including VAT, and anything above the cap is charged at that cost with no markup. Domestic plumbing, hot water cylinders and drains are not included.

Do you have plans for oil and LPG boilers?

Yes. LPG plans are £20 or £28 a month and oil plans are £49 or £57 a month, including VAT (HomeSaver 1 Essentials or HomeSaver 2 Everyday). Oil plans include the annual service plus 2 repair visits a year, then £72 incl. VAT per visit from the third. You can sign up online or by phone and pay monthly by card via Stripe.

When is my annual service done?

In our April to September window, so winter capacity stays free for faults. If you join between October and March and want a service straight away, add a Day-1 service at the launch price: mains gas £75, LPG £90 or oil £195 incl. VAT, paid by card on the day (see the launch offer for the conditions).

Is there a minimum term?

Yes, 12 months, paid monthly by card via Stripe. Month 1 is charged on the day you sign up and months 2 to 12 on the same date each month. The plan renews automatically every 12 months unless you tell us otherwise; the terms, section 6 explain how to end it.

How do I pay for one-off visits?

When the work is done, by card on our SumUp reader, by a Stripe invoice link, or by bank transfer. No payment is taken when you book.

CallCall us to sign up